At ECONIE, we aim to get your order to you as quickly and safely as possible. Please review our shipping policy below for details on processing times, delivery, and tracking.

1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days.

2. Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are 5–10 business days for domestic orders and 10–20 business days for international orders, depending on your location and the shipping method selected.

3. Order Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number(s). The tracking number will be active within 24–48 hours. You can track your order anytime using our Track Order page.

4. Shipping Delays
ECONIE is not liable for delays caused by natural disasters, customs processing, carrier issues, or other events beyond our control. If your order is significantly delayed, please contact our support team and we will do our best to assist you.

5. Incorrect Shipping Address
Please double-check your shipping address before completing your order. ECONIE is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately after placing your order so we can attempt to correct it before shipment.

6. Customs, Duties & Taxes (International Orders)
International customers may be responsible for customs fees, import duties, or taxes imposed by their country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

7. Lost or Stolen Packages
If your tracking information shows your package as delivered but you have not received it, please contact us within 7 days so we can investigate with the shipping carrier. ECONIE is not responsible for packages lost or stolen after confirmed delivery.

8. Multiple Shipments
If your order contains multiple items, they may be shipped separately and could arrive at different times. You will receive tracking information for each shipment.

If you have any questions about our Shipping Policy, please contact us:

Website: https://econie.com/
Email: Info@econie.com
Address: 3027 Marina Bay Dr Ste 390, League City, TX 77573
Phone: +1 7139496465
Business Name: Econie LLC